FAQ's

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:

Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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fintulerpay.com is operated by Fintuler Inc
2255  Glades Road, Suite 324A , Boca Raton, Florida, 33431, USA

The digital dating solutions that we provide here at Fintulerpay allow people around the world to access an established and professional platform to pursue romantic relationships.

Live Support ChatContact Our Team
Tel: +15612101621

Submit a Query

Why does my bank statement have a charge for Fintulerpay.com?

“Why am I being charged?”

You have been charged a fee as you have recently opted to upgrade to a premium membership with one of Fintulerpay's sites.

“I am trying to pay. Why is my card being declined?”

If your attempts to upgrade your membership have been so far unsuccessful, you may need to contact your bank to verify and continue with your payment.

Feel free to cancel your premium subscription whenever you wish, by visiting the Membership page to view all cancellation options.

“How do I cancel my subscription?”

Discontinue your mobile billing plan by texting STOP to 89595.

“I pay via my mobile phone provider. How do I cancel?”

Upgrade your membership by logging into the Fintulerpay website on which you are registered and navigating to the Membership page.

“How can I pay for membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

“What are the benefits of VIP Membership?”

Fintuler Pay

Many of the services that we provide on Fintulerpay's sites are free of charge, but we do offer a range of paid, premium membership services that can be upgraded to at any time - as you have recently initiated a membership upgrade, this is the charge you are seeing on your account.

Please provide us with the email address associated with your account in order for us to locate your original site of subscription